The Virtual Branch enables you to use the following services in real time:
Opening Accounts and Deposits in ALL and other currencies;
Bank Transfers inside of personal accounts;
Transfers in ALL out of Bank;
Preferential routing request;
- transaction limit of ALL 500.000,00 or an equivalent amount in other currency;
- daily limit of ALL 2.000.000,00 or an equivalent amount in other currency.
List of Reports
- Account balance
- Draw of account
- Account movements
- Maturity dates for deposits
- Credit statement
- Daily course of Bank
E-Banking Registration Procedure
Visit the web site https://e-banking.fibank.al/
At FIBANK agencies
After successfully completing the registration confirm it in any of our agencies
Client does the generation of security certificate.
After confirmation of the certificate the client can use the e-banking service.
During the bank procedures when the system stops, all the transactions stay in pending status. System operator after the system opening does the authorization of transactions which are pending.
Change of Password
Client must change by himself the password of his account in e-banking
In case of losing the password , with the client signed request , the administrator of e-banking would do the password change.
Exit from System
After finished using of e-banking service, client must always to exit from the site of e-banking service and never to allow near his computer unauthorized persons during he uses e-banking service.
In cases that internet is detached or has any other problem with internet, the exit from e-banking site is automatically. In case that the client is in e-banking site but for 15 minutes he is not working on it, the Bank, as security measure will detach you automatically.
E-Banking service site of Bank is secure and the Bank has tried to offer measures of high security level in case to prevent unauthorized persons to read the information.
Have a nice banking!
E-BANKING Terms and Conditions
|1. Monthly fee for E-Banking Service (full)||2.00 EUR|
|2. Account Opening Fee||Free of charge
|3. Yearly Tax|
|4. Transfers in Local Currency|
|a. Internal||Free of charge
|i. AECH (under 1.5 million) tom value date||400.00 ALL
|AECH (under 1.5 million) tom value date||500.00 ALL
|ii. AIPS (equal or over 1.5 million) spot value date||1,000.00 ALL
|AIPS (equal or over 1.5 million) same and tomorrow value date||1,500.00 ALL
|5. Transfers in foreign Currency|
|a. Internal||Free of Charge
|With same or tomorrow value-date (express or 1 day value date)||0.20% min. EUR/USD/GBP 20 - max. EUR/USD/GBP 250|
|With spot value-date (2 days value-date)||0.15% min. EUR/USD/GBP 15 - max. EUR/USD/GBP 200|
|6. Generating a new password for access||1.00 EUR
|7. Onsite visit at request of the client||20.00 EUR
|8. Issuance of electronic signature by individual policy of FIBank||Free of Charge
|9. USB/Token||20.00 EUR|
|10. Limit of the transaction (limits are in local currency, for international payments it will be the equivalent in the respective currency)|
|a. Limit per Transaction||500 000 ALL
|b. Daily Limit||2 000 000 ALL
- For Interbank transfers in foreign currency the client shall pay additional SWIFT fee as defined in Terms and Conditions of FIBANK Albania
- For Interbank transfers in local currency an additional fixed fee is applied for transfers (AIPS or AECH) done with the same day value date as per the client request.
0800 11 011
(free of charge)
(+355 4) 2276 702
(+355 4) 2276 703
For more information please dial:
355 42 27 67 22
355 42 27 67 24